Yellow Jelly & Partners has created a division called wobble24 to compliment it’s existing social media package.
Wobble24 are flexible creative led social media studios with scalable 24/7 customer service. They are for partner agencies and brands who are interested in building the bridge between social media and customer service teams. W24 can assist marketing and communication companies and departments who require additional back-up with their existing social studios and social customer care.
More and more customers expect businesses to be available on social media in a 24/7 world. And those able to rise to this demand set themselves apart. As you know social customer service should be part of any company’s customer service strategy.
With a true voice for customer service on social media you can provide customers with real-time information and make sure they have up-to-date details on products or services.
However, to meet the needs of customers in social media it does demand a level of resources that can be challenging for many companies to provide. That’s where wobble24 comes in.
Yellow Jelly & Partners have a team of social specialists who use the best-in-class social media technologies. With our wobble24 studios we can help a business scale and deliver rapid, consistent and authentic customer service online on demand 24 hours a day. We have creative social media directors, managers, operators and studios trained and ready to act on your behalf.
Because of our partners we have the resource and scalability to provide small scale social support studios to truly global customer relation centres.
We are currently working on a new wobble24.social resource centre which will explore into all things social and more.
“The team at Yellow Jelly & Partners have been the perfect creative resource for our brands helping us with website design, marketing and social media.”
John Howard, Managing Director at Fine and Country Estate Agents